Diono is recalling certain Cambria 2 booster seats manufactured between September 5, 2020 and November 30, 2020.
Diono is recalling certain Cambria 2 Booster Seats, model numbers 31200-US-01, 31201-US-01, and 31202-US-01. In the event of a crash, a crack between the headrest and backrest can occur, allowing the headrest to separate. As such, these seats fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 213, “Child Restraint Systems.”
Diono has determined through continuous product testing, that certain Diono Cambria 2 booster seats (model numbers 31200 US-01, 31201-US-01, and 31202-US-01), and only those bearing the serial numbers listed below, fail to conform to Federal Motor Vehicle Safety Standard 213 (FMVSS 213). Only the serial numbers listed below are affected.
Out of an abundance of caution, Diono has elected to voluntarily conduct a recall on the affected seats. All affected seats will be remedied at no charge to the owner. Diono will ship a replacement backrest / headrest to all owners at Diono’s expense. Diono expects that the replacement headrests will be available for shipment by May 9, 2021, but the replacement headrests may be available before that time.
You may continue to use the seat as a backless booster while waiting for the replacement backrest. The affected units meet FMVSS 213 requirements when used as a backless booster.
- Injuries Reported: 0
- Number of Units Affected: 6920
- Dates Produced: September 5, 2020 through November 30, 2020
- MRSP: $79.99
NHTSA Campaign Number: 21C002000
Car Seats Affected: The recall includes the following:
|Car Seat Name / Model Number||Affected Date|
|Diono Cambria 2 / 31200-US-01||September 5, 2020 – November 30, 2020|
|Diono Cambria 2 / 31201-US-01||September 5, 2020 – November 30, 2020|
|Diono Cambria 2 / 31202-US-01||September 5, 2020 – November 30, 2020|
A broken or separated headrest increases the risk of injury during a crash.
Step 1: Identify if your Cambria® 2 booster seat is affected. Look at the first 6 digits of your serial number sticker.
If your Diono Cambria 2 does not have the Serial numbers listed above, it is NOT included in this recall. Other Diono Cambria 2 booster seats do not have the identified issue and fully comply with FMVSS 213.
Step 2: Complete the online registration form: https://bit.ly/31ft4cM to receive your free replacement backrest remedy kit. Or contact us at 1-855-463-4666 / www.diono.com/contact-us. Do not return the product to the retailer that the child restraint was purchased from or contact the retailer.
Step 3: Receive a copy of your online registration form notification. Follow the instructions and provide a photograph of the manufacturing sticker to the email provided.
Step 4: Receive your replacement backrest Remedy Kit and follow the kit instructions.
Corrective Action: Seat Back Replacement Steps
Diono will notify owners and will provide a replacement backrest with headrest assembly, free of charge. Diono recommends converting the seat into a backless booster seat until the replacement backrest is installed. The recall is expected to begin March 31, 2021. Owners may contact Diono customer service at 1-855-463-4666.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.safercar.gov.